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I have been
around franchises and franchising for over 15 years and have never
liked the question above. You buy a car, a TV, a new couch, or
clothes for your children. You invest in a franchise.
Here are some examples of the investments you will make:
- You
invest in a brand name.
- You
invest in a proven business model.
- You
invest in a network of support.
- You
invest your time, energy and money.
- You
invest in yourself.
You invest in a brand
name.
The
advantages of a brand name vary from franchise to franchise. If
you are getting involved in a franchise opportunity that is still
fairly new, the name will probably have less value than that of a
franchise that already has hundreds or thousands of locations. A
franchise with a well-known name offers many benefits. Perhaps
the most important is that you will have a built-in customer base
before you even open your doors. Consumers feel much more
comfortable dealing with companies with which they are familiar.
You
invest in a proven business model.
In my
opinion, this is the most important reason to consider a
franchise. If you are reading this article, you should already
have an entrepreneurial mindset. Perhaps you have owned
businesses in the past? Perhaps you are looking to start a new
business? Perhaps you are weighing the benefits of investing in a
franchise versus going it alone? Having both owned a franchise
and started my own business, I can tell you that the former had
many benefits over the latter.
In addition
to having owned businesses, I also spent a few years working for
the largest computer training company in the world, which was
built on a franchise model. I can still recite the “five rules”
and “eight absolutes” that were the basis for the sales model. As
a Sales Manager, I often referred back to the rules and absolutes
for guidance in resolving conflicts and increasing revenues.
When it came
to sales, courseware and content, we received a tremendous amount
of training and support from the corporate headquarters. There
was a structure in place that allowed us to pursue national
business from our local office and we often delivered instruction
that was sold out of another franchised office. This model
benefited everyone involved in that we all shared in the revenue.
The selling location, the delivery location and corporate
headquarters all received a piece of the pie. Because we had over
250 national and international locations, we had a huge advantage
over our competitors and eventually put most of them out of
business. This was the franchise model at its best.
You
invest in a network of support.
In addition
to those listed above, there are many other ways in which a
franchisor can help your business become a success. Even before
you are up and running, most franchise companies are ready and
willing to assist. They can provide you with in house financing,
or help you obtain third party financing. Many will assist you in
selecting the site for your store, should you go the brick and
mortar route. This is a great benefit in that most of us have
little to no experience in such matters. They may conduct a
traffic count to see how much exposure a location may get and can
also help you negotiate a lease.
Once you are
ready to open the doors, they will often be there for the “Grand
Opening,” providing guidance and support. They may even spend a
week or two at your location, continuing the training process and
improving your odds of success. Once you are up and running, they
will be there to provide continued support, as your success is in
both of your interest.
In addition
to the corporate headquarters, you should be able to rely on other
franchisees for guidance and assistance. Remember, they have
already been in your shoes and will be able to help you based on
their own experiences.
By taking
advantage of the support structure a franchise offers, you can
then focus your time, energy and money on where it will do the
most good.
You
invest your time, energy and money.
Starting a
business, any business, involves a significant amount of risk.
You will invest a lot of your time and should expect to have
little spare time until your business is well established. I was
once asked by a colleague why I was earning three times that of he
and his friends, who had all attended top-ranked schools and who
were all highly paid professionals. I simply explained that it
was because I was working the equivalent of three full-time jobs!
I am a firm believer that you will take out what you put in.
Invest your time, energy and money wisely to ensure your success.
You
invest in yourself.
While a
certain amount of anxiety is normal when starting a business, you
should be highly confident in yourself, your drive, and your
abilities before finalizing your decision.
You will
surely face many obstacles along the road to success and must have
the strength to overcome them. The computer training franchisee
that I had worked for had made a major investment in the business,
strictly followed the franchisor’s model and still faced the
possibility of failure in his first year. He wound up moving out
of his home and into an off-season beach rental just to survive.
He once told me, “We are all just one step away from homeless.” I
keep this in mind everyday I wake up and it drives me to work
harder and smarter. The turmoil he faced simply motivated him.
He spent 16 hours per day at the office, working to find
opportunities and to drive sales. His efforts have been rewarded
in that he now runs a multi-million dollar a year business and is
financially set for the rest of his life!
You should
spend a significant amount of time educating yourself about the
opportunity that you are about to pursue. Do research. Crunch
the numbers. Overestimate expenses and underestimate sales.
Reach out to existing franchisees (don’t be afraid to ask
questions, as most are willing to share their experiences). Not
until you truly believe you will succeed, should you make that
jump. But once you do, go all out!
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